Terms and Conditions

Requirements for our Vendors:

  1. the processes, products, and services to be provided including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions);
  2. the approval of:
    1. products and services;
    2. methods, processes, and equipment;
    3. the release of products and services;
  3. competence, including any required qualification of persons;
  4. the external providers’ interactions with the organization;
  5. control and monitoring of the external providers’ performance to be applied by the organization;
  6. verification or validation activities that the organization, or its customer, intends to perform at the external providers’ premises;
  7. design and development control;
  8. special requirements, critical items, or key characteristics;
  9. test, inspection, and verification (including production process verification);
  10. the use of statistical techniques for product acceptance and related instructions for acceptance by the organization;
  11. the need to:
    • implement a quality management system;
    • use customer-designated or approved external providers, including process sources (e.g., special processes);
    • notify the organization of nonconforming processes, products, or services and obtain approval for their disposition;
    • prevent the use of counterfeit parts;
    • notify the organization of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organization’s approval;
    • flow down to external providers applicable requirements including customer requirements;
    • provide test specimens for design approval, inspection/verification, investigation, or auditing;
    • retain documented information, including retention periods and disposition requirements;
  12. the right of access by the organization, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain;
  13. ensuring that persons are aware of:
    • their contribution to product or service conformity;
    • their contribution to product safety;
    • the importance of ethical behavior.
  14. all calibrations must be traceable to NIST.

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